Privacy Policy

# Privacy Policy **Effective Date: September 25, 2026** PourGen respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you. ## 1. Information We Collect Depending on how you use PourGen, we may collect information such as: * Name * Email address * Phone number * Account login information * Billing and payment-related information * Shipping and delivery information * Business and vendor information * Product and order information * Messages, reviews, and other information you submit * Information about how you use our website and services We may also collect technical information such as IP address, browser type, device information, operating system, and website activity. ## 2. How We Use Information We may use collected information to: * Create and manage user and vendor accounts. * Process orders and transactions. * Provide products and services. * Communicate with users and vendors. * Provide customer support. * Verify accounts and prevent fraud or abuse. * Improve our website, services, and user experience. * Send important service-related notifications. * Send promotional communications where permitted by law. * Maintain platform security. * Comply with legal and regulatory obligations. ## 3. Vendor Information Vendors may provide business information, contact details, payment information, and other information necessary to operate their vendor accounts. Some vendor information may be displayed publicly as part of vendor profiles, product listings, or marketplace functionality. ## 4. Payments Payments may be processed by third-party payment providers. PourGen may not directly store complete payment card information when payment processing is handled by an external payment provider. Payment providers may process information according to their own privacy policies and terms. ## 5. Cookies and Similar Technologies PourGen may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, understand website usage, and enhance security. You may be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality. ## 6. Sharing of Information We may share information with service providers and third parties when reasonably necessary to operate PourGen, including hosting providers, payment processors, communication services, analytics providers, security services, delivery partners, and other business partners. We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of PourGen, our users, vendors, or others. We do not sell personal information merely as a means of operating the marketplace. ## 7. Data Security We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure. ## 8. Data Retention We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements. ## 9. Your Rights Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or information about how your data is used. Requests may be submitted through the contact information available on the PourGen website. ## 10. Children's Privacy PourGen is not intended for children who are not legally permitted to use the service under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements. ## 11. Third-Party Websites PourGen may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information. ## 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date. ## 13. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact PourGen through the contact information available on our website. By using PourGen, you acknowledge that you have read and understood this Privacy Policy.